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Founded
by Lori's Grandmother and Grandfather, Skyscraper Tours has
helped cruise passengers find the cruise vacation to fit their needs
and wants. We spend all of our time researching cruises
only, to give the traveler all the facts and figures in
advance for a worry free vacation.
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Why the
name Skyscraper Tours?
Long
ago in a small town outside Little Rock, Arkansas; Fred Rains
(Lori's grandfather) owned and operated several businesses one
being Skyscraper Tours and the other a TV and appliance store
(remember those?). At the time his building was the city's only
"skyscraper"... all of two stories tall.
His advertising became his slogan on television for years "..come
see us in Sherwood's only skyscraper -TWO stories tall!"
Lori took over running the business in 1994 and dedicated the
company to the then new 'Internet'. Now, her clientele is
worldwide ranging from the America's, Europe to Asia and
Australia, all looking for that which has largely disappeared in
today's mass market approach-
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Lori provides honesty, integrity and personal service to
all her customers AND finds the best discounts on cruises! Great
service that can be counted on time and time again.
Lori boarding the 'Mardi Gras' with her grandmother...
Hooked on cruising at a young age!


Meeting a real Captain!

And now our children are hooked!

The Cruise Crazy Family!

Old newspaper clipping of Lori at her
Grandmother's
Skyscraper Tours retail location
(guess the news was slow that day)

Our first invitation to the 'Captains Table'
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Here are just a few of the wonderful comments
from our
customers and from the cruise industry.
Thanks to all who make it possible!
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In 2001,
Skyscraper Tours, Inc. became a "Key Account" of
Royal
Caribbean and Celebrity cruise lines exceeding the
multi-million sales mark and ranks in the top 250 agencies among
North American travel agencies.
Preferred lower
pricing is given to these agencies on certain sailing dates
out of over 35,000 agencies!
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In 2003
we became a 'Royal Celebrity' with Royal Caribbean
International honoring us for being one of the top producing
100 agencies
in North America.
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2004-
again honored as being in the Elite 'Royal Celebrities' in
North America.
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2005-
again honored as being in the Elite 'Royal Celebrities' in
North America.
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In
2002-2003-2004-2005 Princess thanks Skyscraper Tours for being one of
the top producing agencies in North America and one of it's
'iXcel' partners. 'iXcel' Partners receive lower pricing on
sailings than most other agencies.
Click here for a
copy of the acknowledgment letter from Princess Cruise Line
Forum for clients comments
To add your comments simply email
Barry@skyscrapertours.com
and we'll be happy to add them to the forum!
"Skyscraper
Tours provides fantastic and personal service to their
clients. They are one of the top producing agencies in my
region, which includes northwest Arkansas. Their level of
commitment to the client and knowledge of the cruise industry
have made Skyscraper Tours very successful. Lori and Barry
Cunningham are true professionals."
-Wendy Swerman, District Sales Manager,
Norwegian Cruise Line
2.27.2005
"Hi Lori, Just a quick thank you for the perfect cruise, we
and I mean we all 21 of us had a blast, for my first cruise it
couldn't of been better, everyone was so wonderful to us and I
want to thank you for the wine and wonderful dinner , everyone
enjoyed themselves. Next cruise is with you and the next one,
and the next one, thanks again Lori, S.G."
"We
have booked our last three cruises with Lori from Skyscraper
Tours. She always gets us a good price for our cruise. We tend
to book early for good pricing and good cabin selections .But
best of all we continue to book with Skyscraper Tours because
Lori monitors the price of the cruise until the very end and
gives us a refund when the price drops. On our recent Jan. 21,
2001 cruise on the Grand Princess we received a $400 credit to
our Visa credit card less than about a month prior to sailing.
She is always available via phone or e-mail to answer our
questions (many). We continue to use her as we are now
planning our next cruise."
-Irene and Paul (last names withheld by request)
"After 4 travel agents in 5 cruises, I was ready to try
anything to find someone who does something more than take
your money. In 2001, we booked the Ocean Princess, inside
cabin on the Baja Deck, through Lori. The starting price was
$1159 per person. Within 6 months, through Lori's
conscientious monitoring of rates, our price had dropped to
$799 per person. At this time Lori had saved us so much money
that we could have upgraded to an outside cabin and still
saved money. We opted to remain inside. About 3 months before
the cruise, Lori came through again. The new price was $499
per person. Wow!!!!!! I couldn't be happier with Lori's
service. In fact, I am now in the process of booking a group
cruise with her for 2002. You can't go wrong by selecting Lori
as your travel agent. She does more than take your money and
run."
-Dennis L.
"I
have booked 7 cruises with Lori and on 6 of them the final
price was lower than the price I originally booked. In each
case Lori lowered the price I paid, or I was upgraded with no
additional charge. On my Royal Princess Norwegian Fjords
cruise in 1999 the price was lowered twice. My Zenith Panama
Canal cruise in 2000 was $400.00 lower than the price first
booked. On my Hawaii cruise on Vision of the Seas in May,
2000, Lori saved me $400.00 when she found that RCI had
reduced the air fare. On my Millennium cruise in
January/February, 2001 I was able to upgrade to a balcony
cabin because Lori found a price reduction. I am now booked on
the Infinity in May, 2001 and the price of that cruise has
come down at least twice since I booked it, and I have been
able to upgrade to a balcony cabin. I am also booked on the
Royal Princess Transatlantic cruise in August, 2001. The price
has dropped once, and I'm hoping it will come down even more.
I don't really know how TA commissions work. I hope Lori
hasn't lost money by finding the lower prices. She has
certainly done a good job for me. I was able to book a last
minute Alaska cruise in September, 2000 with the money I'd
saved on the previous cruises."
-Karen P.
"My wife
and I recently sailed on our 19th cruise, from Hawaii to
Mexico. The last ten of these cruises (give or take) were
booked for us by Lori Cunningham of Skyscraper Tours in
Arkansas. As most people may be aware, Arkansas is a long way
from where we live in California. Lori and I have never even
met. We hardly ever talk on the telephone. We communicate
mostly by email. Nevertheless, we would never consider booking
a cruise with any other travel agent. A number of reasons for
this:
1) Lori
always gets us a competitive price. I know this, because I
once did some price comparisons with online discount sellers
and she was right in there if not a little cheaper.
2) Many
times we get an unsolicited upgrade.
3) Lori
provides excellent service, particularly after the booking is
already made.
4) Most
importantly, she monitors all the cruise lines for last minute
price reductions or promotions and never fails to pass these
savings on to us.
I would be
happy to recommend Lori to anyone considering a cruise. Please
feel free to contact me if any amplification of this
recommendation is required."
-Paul J.
"Dear Lori, I just got back from our wonderful cruise and
everything went like clockwork, our dining room seating was as
we planned it , I dare say this was the best planned cruise we
have ever taken. Thank you Lori for making it a special cruise
for my family and friends. I bragged on you to any one that
would listen, please send me some of your cards so that more
people will enjoy your excellent service that you give. Our
next cruise will be with you for sure !!!"
Thanks again your loyal customer,
-Alma F.
"Lori has been a great help to me! I had major
problems with a cruise I booked through another agent and Lori
took the time to help me get it straightened out, even though
there was no benefit to her. I booked my upcoming Infinity
cruise with her and she notified me that the price had gone
down and saved us $260! She always answers my emails promptly
and is also available by phone. She really knows the business!
I have recommended her to others and wouldn't book with anyone
else!"
-Dell N.
"Hi
everybody. I just had to share my good news. I just got an
e-mail from Lori, letting us know that the price on our
Victory cruise in January has just dropped $150.00 per person.
This is for our family cruise so that's $150.00 times five
people. And it was a good price to begin with!"
-Gayle
Valenchek
"That you so much for booking out Sept 23rd cruise on The
Grand. It was perfect in every way as was your service. We
will sure book our next cruise with you and be glad to
recomend you to others."
Best
Regards,
Carole V.
"We
have booked two cruises through Skyscraper Tours, upon the
glowing recommendations of many members of Cruise@ddicts
website, and have been extremely pleased with the results.
Lori really does monitor the rates offered by the cruiselines,
and was able to get us a $660 refund on our upcoming Celebrity
Zenith cruise (for 2 cabins) and a very nice upgrade.
The previous cruise was a run-of-the-ship booking for our
stateroom, and she would cheerfully answer our questions, and
allay our fears, as the sailing date grew closer, and we
hadn't received an assignment yet. (Everything went perfectly,
of course). The extra services that Lori provides, a video if
available of the ship you're sailing on, a detailed background
report on the ports for the cruise, detailing shore
excursions, etc., go far beyond the other travel agents that
we've used. Thanks for all your hard work, Lori - you're the
best!!!"
Jane &
Breeze
"Dear Lori,
We are back from our Celebrity, Mercury cruise to Hawaii and
it was fantastic. Our suite was beautiful and the veranda,
amazing. Thanks for the $25.00 onboard credit. Now it's back
to reality and planning for our next cruise. We thought
Celebrity was great with the best service we have ever
received on a cruise. Thanks for your help in making it a
truly memorable vacation."
Barb
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