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Here are just a few of the
wonderful comments from our
customers and from the
cruise industry.
Thanks to all who make it possible!
In 2001, Skyscraper
Tours, Inc. became a "Key Account" of Royal Caribbean and Celebrity
cruise lines exceeding the multi-million sales mark and ranked in the
top among national producers.
In 2003 we became a 'Royal
Celebrity' with Royal Caribbean Cruise Line honoring us for being one
of the top producing agencies in North America.
In 2002-2003 Princess thanks
Skyscraper Tours for being one of the top producing agencies in North
America and one of it's 'iXcel' partners.
Click here for a copy
of the acknowledgment letter from Princess Cruise Line
Forum for clients comments
To add your comments simply
email
Barry@skyscrapertours.com and we'll be happy to add them to the
forum!
"Skyscraper Tours provides fantastic and
personal service to their clients. They are one of the top producing agencies in my
region, which includes northwest Arkansas. Their level of commitment to the client and
knowledge of the cruise industry have made Skyscraper Tours very successful. Lori and
Barry Cunningham are true professionals."
-Wendy Swerman, District Sales Manager,
Norwegian Cruise Line
With online communities really growing and becoming a wealth of
knowledge for cruisers, we have a recent sample that we are
particularly proud of... Look below and click HERE also!
"We have booked our last three cruises with Lori
from Skyscraper Tours. She always gets us a good price for our cruise. We tend to book
early for good pricing and good cabin selections .But best of all we continue to book with
Skyscraper Tours because Lori monitors the price of the cruise until the very end and
gives us a refund when the price drops. On our recent Jan. 21, 2001 cruise on the Grand
Princess we received a $400 credit to our Visa credit card less than about a month prior
to sailing. She is always available via phone or e-mail to answer our questions (many). We
continue to use her as we are now planning our next cruise."
-Irene and Paul (last names withheld by request)
"After 4 travel agents in 5 cruises, I was ready
to try anything to find someone who does something more than take your money. In 2001, we
booked the Ocean Princess, inside cabin on the Baja Deck, through Lori. The starting price
was $1159 per person. Within 6 months, through Lori's conscientious monitoring of rates,
our price had dropped to $799 per person. At this time Lori had saved us so much money
that we could have upgraded to an outside cabin and still saved money. We opted to remain
inside. About 3 months before the cruise, Lori came through again. The new price was $499
per person. Wow!!!!!! I couldn't be happier with Lori's service. In fact, I am now in the
process of booking a group cruise with her for 2002. You can't go wrong by selecting Lori
as your travel agent. She does more than take your money and run."
-Dennis L.
"I have booked 7 cruises with Lori and on 6 of
them the final price was lower than the price I originally booked. In each case Lori
lowered the price I paid, or I was upgraded with no additional charge. On my Royal
Princess Norwegian Fjords cruise in 1999 the price was lowered twice. My Zenith Panama
Canal cruise in 2000 was $400.00 lower than the price first booked. On my Hawaii cruise on
Vision of the Seas in May, 2000, Lori saved me $400.00 when she found that RCI had reduced
the air fare. On my Millennium cruise in January/February, 2001 I was able to upgrade to a
balcony cabin because Lori found a price reduction. I am now booked on the Infinity in
May, 2001 and the price of that cruise has come down at least twice since I booked it, and
I have been able to upgrade to a balcony cabin. I am also booked on the Royal Princess
Transatlantic cruise in August, 2001. The price has dropped once, and I'm hoping it will
come down even more. I don't really know how TA commissions work. I hope Lori hasn't lost
money by finding the lower prices. She has certainly done a good job for me. I was able to
book a last minute Alaska cruise in September, 2000 with the money I'd saved on the
previous cruises."
-Karen P.
"My wife and I recently sailed on our
19th cruise, from Hawaii to Mexico. The last ten of these cruises (give or take) were
booked for us by Lori Cunningham of Skyscraper Tours in Arkansas. As most people may be
aware, Arkansas is a long way from where we live in California. Lori and I have never even
met. We hardly ever talk on the telephone. We communicate mostly by email. Nevertheless,
we would never consider booking a cruise with any other travel agent. A number of reasons
for this:
1) Lori always gets us a competitive price.
I know this, because I once did some price comparisons with online discount sellers and
she was right in there if not a little cheaper.
2) Many times we get an unsolicited
upgrade.
3) Lori provides excellent service,
particularly after the booking is already made.
4) Most importantly, she monitors all the
cruise lines for last minute price reductions or promotions and never fails to pass these
savings on to us.
I would be happy to recommend Lori to
anyone considering a cruise. Please feel free to contact me if any amplification of this
recommendation is required."
-Paul J.
"Dear Lori, I just got back from our wonderful
cruise and everything went like clockwork, our dining room seating was as we planned it ,
I dare say this was the best planned cruise we have ever taken. Thank you Lori for making
it a special cruise for my family and friends. I bragged on you to any one that would
listen, please send me some of your cards so that more people will enjoy your excellent
service that you give. Our next cruise will be with you for sure !!!"
Thanks again your loyal customer,
-Alma F.
"Lori has been a great help to me! I had major problems with a
cruise I booked through another agent and Lori took the time to help me get it
straightened out, even though there was no benefit to her. I booked my upcoming Infinity
cruise with her and she notified me that the price had gone down and saved us $260! She
always answers my emails promptly and is also available by phone. She really knows the
business! I have recommended her to others and wouldn't book with anyone else!"
-Dell N.
"Hi everybody. I
just had to share my good news. I just got an e-mail from Lori, letting us know that the
price on our Victory cruise in January has just dropped $150.00 per person. This is for
our family cruise so that's $150.00 times five people. And it was a good price to begin
with!"
-Gayle Valenchek
"That you so much for booking out Sept 23rd cruise on The Grand. It
was perfect in every way as was your service. We will sure book our next cruise with you
and be glad to recomend you to others."
Best Regards,
Carole V.
"We have booked two cruises through
Skyscraper Tours, upon the glowing recommendations of many members of Cruise@ddicts
website, and have been extremely pleased with the results. Lori really does monitor the
rates offered by the cruiselines, and was able to get us a $660 refund on our upcoming
Celebrity Zenith cruise (for 2 cabins) and a very nice upgrade.
The previous cruise was a run-of-the-ship booking for our stateroom, and she would
cheerfully answer our questions, and allay our fears, as the sailing date grew closer, and
we hadn't received an assignment yet. (Everything went perfectly, of course). The extra
services that Lori provides, a video if available of the ship you're sailing on, a
detailed background report on the ports for the cruise, detailing shore excursions, etc.,
go far beyond the other travel agents that we've used. Thanks for all your hard work, Lori
- you're the best!!!"
Jane & Breeze
"Dear Lori,
We are back from our Celebrity, Mercury cruise to Hawaii and it was fantastic. Our suite
was beautiful and the veranda, amazing. Thanks for the $25.00 onboard credit. Now it's
back to reality and planning for our next cruise. We thought Celebrity was great with the
best service we have ever received on a cruise. Thanks for your help in making it a truly
memorable vacation."
Barb
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